This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Western Ford
- Automotive
- Footscray, VIC
About this business
Location details
448 Geelong Rd, Footscray, VIC, 3011, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had my car serviced and also had a part replaced for recall. Staff were amazing and knowledgeable. I can honestly say compared to Ford company I used prior Western Ford Footscray is far superior and went far and beyond my expectations. This will definitely be my go to place for here on. Thank you to all the staff for everything and for helping me both with my concerns and for delivering high work standards
I had my Ranger serviced today here for the first time. Will definitely be back for future services. The ladies in the front office are very professional / pleasant to deal with. Kept me updated of my service date and then contacted me when vehicle was ready. Vehicle was returned in great condition. Service book on seat to proof of stamp. I haven't had that type of service in a long time. Been to Essendon Fields in the past and will not return to them due there lack of attentiveness. Great work Western Ford!
The team have provided great service and professional support on my Territory when it was a company car and now for me as the private owner. Good advice on what needs to be addressed and when. Excellent service and suspension repairs this month to help keep the car in great shape. Thanks Han, Margaret and Team!
Thank you team for the great work and excellent customer service. Highly Recommend.
Very disappointing experience at Western Ford. I expected better service from a reputed dealership, but unfortunately, that wasn't the case. The customer service, especially from the front office staff, was extremely poor. The staff (all women during my visit) seemed disorganized and unsure of what they were doing. The service was quoted at $300 but ended up costing over $1,000 without clear communication or justification. That kind of pricing is unacceptable and feels misleading. What made the experience worse was the attit... read more
Frequently asked questions about Western Ford
How is Western Ford rated?
Western Ford has a 4 star rating with 107 reviews.
When is Western Ford open?
Western Ford is closed now. It will open on Monday at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com