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13368 Main St #300, Hesperia, CA, 92345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
To whom it may concern, I am writing to formally express my dissatisfaction with the service I received at your office recently. My experience was characterized by poor communication, long wait times, and unprofessional conduct by your staff. 1. Scheduling and Communication Failures After rescheduling a previous appointment, I received a confirmation for today’s date. However, upon arrival, I was informed that my appointment had been canceled without any prior notice to me. While I understand a call was placed to my wife,... read more
It has taken 3 months for them to get a referral for a root canal. I was told at my first appt. that they would put a rush on it due to my pain. They never did. They told me today that they called me April 1st to give me my referral number. I confirmed my phone number. I told them I’ve checked my phone records and I was absolutely NOT called. I let them know I was putting together a law suit.
Horrible customer service, never on time, wait hours after appointments, will never recommend or go again.
Western Dental & Orthodontics has a 4.1 star rating with 663 reviews.
Western Dental & Orthodontics is closed now. It will open at 9:00 a.m.
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