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Westend FamilyCare Clinic
- Healthcare
- Kanata, ON
About this business
Location details
80 Michael Cowpland Dr, Kanata, ON, K2M 1P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
As stated, this is NOT a walk-in clinic, but not as clear on the website: you cannot call and make an appointment unless patient at this clinic. ( I missed it)So don't bother calling. Staff was courteous, and I waited on hold about 10 mins. Just fyi.
The "Thank you for holding" every 30 seconds on the voicemail actually made me hang up.
I've been a patient for the past 2 years and every time I needed, they treated me with the best care. Always on time, doctors take the time to listen to your concern and act accordingly.
I just wanted to take a moment to express my gratitude for the outstanding service I received today. My wife called earlier to make an appointment for me with the nurse practitioner, and everything seemed set. However, about an hour and a half later, I received a call back informing me that this type of appointment actually needed to be booked on the same day. At first, I assumed I’d simply have to call back at the appropriate time, but instead of just relaying this information and leaving it at that, the receptionist, Vanes... read more
Disgustingly rude front staff. It’s a shame the older staff are rubbing off on the new, younger staff to treat patients calling in like garbage. I called upon the clinic opening and Emma who answered the phone had nothing but attitude to give when I simply asked what the process was to obtain a doctors note. She kept talking over me and asking why I needed the doctors note, which is none of her business, to which I explained I had already seen my doctor the previous week and had a diagnosis but needed a note this week as I w... read more
Frequently asked questions about Westend FamilyCare Clinic
How is Westend FamilyCare Clinic rated?
Westend FamilyCare Clinic has a 3 star rating with 158 reviews.
When is Westend FamilyCare Clinic open?
Westend FamilyCare Clinic is closed now. It will open at 9:00 a.m.
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