Westenbroek Mower Inc

Bill K. 

on Birdeye

5 years ago

Purchased new Ariens Deluxe 30 w/EFI on 11/10/2019. Out the door price of $2007. The EFI (fuel injection) unit is a $300 premium over the carbureted Deluxe 30, and is supposed to insure easy starting (and eliminate the problem of old gas gumming up the carb and yielding a no start condition). On 11/23/2019 I attempted to start the unit for the first time. Would not start. Westenbroek’s picked up unit on 11/27/2019, returned on 12/11/2019 (14 days later). Looked online at the Owners Manual (Unit delivered with no Owners Ma... read more

Keet V. 

on Birdeye

10 years ago

Used to use these guys regularly..bought a couple of new mowers, bought parts, and used them for service. Until the day I walked in to buy a used lawn tractor from a guy named Blake at the Jenison store. Made a deal on a Simplicity, shook hands on it, offered to put a down payment on it but I was told that wasn't necessary and then came back the next day with the cash only to be told "Oh, we sold it to someone else yesterday after you left". As for me and my money, I will go to a place where a handshake and your word is your... read more

Ben G. 

on Birdeye

10 years ago

Bought a brand new mower from this place and it was a nightmare. They couldn't even delivery it in good condition. Damaged, broken parts that a blind man could have picked out. Got the run around trying to get my money back! Called their store and after being on hold for 5 minutes the owner got on the line and she told me that she doesn't deal with customer's problems. Nice way to treat your customers!!! I would highly recommend buying elsewhere if you want good customer service and quality! My worse experience ever buying ... read more

was c. 

on Birdeye

10 years ago

Way over charge. They say it takes 1 hour to do less than 15 minutes worth of maintenance On push mowers.