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WestCoast Doctors of Optometry
- Healthcare
- Burnaby, BC
About this business
Location details
4500 Still Creek Dr, Burnaby, BC, V5C 0E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I have been a client here for a couple of years and usually had good experiences, but today was very disappointing. I contacted the clinic about sudden eye floaters and was told to come in without an appointment—just arrive before 5:30 PM and a doctor would see me ASAP. I left work early, made arrangements, and got there by 5:00. But when I arrived, I was told they couldn’t fit me in and to go to another clinic or emergency. It felt like a complete waste of time and poor communication. I followed their instructions exactly a... read more
I've been going to the Richmond location for a few years, as have my adult children. Recently my daughter had an exam, as she needed a new Rx and asked if it covered both contacts and glasses. The doctor told her yes. Afterwards she decided to fill the Rx somewhere other than Costco and was told repeatedly by both West Coast and Costco that she couldn't have her Rx. Basically they force you to fill the Rx at Costco although they call themselves independent. They're not. They've lost 3 clients due to this.
They are over servicing their patients by sending misleading text message reminders that are unnecessary.
I'm 64 and Dr Sasan was one of the best eye doctors I've seen, helpful and patient.
Frequently asked questions about WestCoast Doctors of Optometry
How is WestCoast Doctors of Optometry rated?
WestCoast Doctors of Optometry has a 4.7 star rating with 240 reviews.
When is WestCoast Doctors of Optometry open?
WestCoast Doctors of Optometry is closed now. It will open at 10:00 a.m.
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