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236 Hoppers Ln, Werribee, VIC, 3030, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:30 p.m. | |
| Tue | 9:30 a.m. to 4:30 p.m. | |
| Wed | 9:30 a.m. to 4:30 p.m. | |
| Thu | 9:30 a.m. to 4:30 p.m. | |
| Fri | 9:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came here in 2019 and received help talking through my experiences and support talking to police to make a report. I always found the staff kind and helpful, especially Geetha and Molly my councillors. They offered free counselling for victim/survivors, up to 20 sessions I think, which is a good amount and helped me work through things. Because of the pandemic a lot of my sessions were online, but they handled the transition well.
this place was the most disgusting and rude place i have been to , i went trying to receive help from my experience on what happened to me but got the complete opposite i wouldn’t send my worst enemy here instead of helping me like they make out they do they humiliated me and made me feel so much worse then what i am which has set me back even more but i want to thank them as i have now found a place that will rebuild me in the way i should
they somehow deleted past reviews about ableism. I was denied help at this service because of chronic migraines. simply told by my psychologists supervisor " some people cannot be helped" when we talked about disabled people accessing help. I then complained to management and was ignored and have been since. they literally ghosted me.I was always respectful but they knew what they'd done was illegal so covered it up.
WestCASA has a 2.3 star rating with 3 reviews.
WestCASA is closed now. It will open at 9:30 a.m.
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