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80 Flat Rock Pl, Westbrook, CT, 06498, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Friendly, helpful!
Excelente atención
One of the most disappointing experiences I have ever had at a dealership. I had a highly disappointing experience with this dealership's service department. Scheduling an appointment was a challenge, as availability was extremely limited. When I finally managed to book, the representative on the phone confirmed a full synthetic oil change and tire rotation for $79.95 with a service coupon, plus $35–$40 for the tire rotation, bringing the total to about $109 before tax. However, upon arrival, the service manager refused to h... read more
I can’t complain about the service. I came in for routine PM - draining and refilling driveline fluids - knowing it would be pricier at a dealer. I also understand the standard approach to billing from the ‘system’. However, charging me a full hour each for three drain/fills, which took 20 minutes each, is exorbitant. Paying $480 (plus $52 for a transmission flush kit when there was no flush), for one hour of labor simply isn’t fair, whatever the system says.
Westbrook Toyota Service has a 4.4 star rating with 31 reviews.
Westbrook Toyota Service is closed now. It will open tomorrow at 7:30 a.m.
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