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Westbrook Medical Centre
- Healthcare
- Westbrook, Warrington
About this business
Location details
301-302 Westbrook Centre, Westbrook, Warrington, WA5 8UF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If less than 1 star was possible to be given, it would surely be the case. Reception staff arrogant and are fully trained medical staff according to themselves. Practice is empty yet no appointments for 4 weeks.
Did an E Consult at 8am 6 working days ago on Monday, then an urgent form since no reply at all, 4 working days ago on Wednesday. Still not had a single form of communication from them. Totally at a loss at what to do. Resent another e consult today. Will be looking to complain somehow this isn't right, we all pay our taxes here.
Terrible surgery not helpful at all. Patient desperate for help was fobbed of . When eventually got a call of doctor no help was rushed of phone , she said you only have ten minutes ! I asked her to read my notes and asked for blood tests she said call again to make appointment ! This is now three times been asking for help!
Shocking waiting times 30-40 minutes each time I call and apppears receptionists are now trained gp assessors. The surgery needs more doctors for volume of patients and more receptionists to support it’s clearly over capacity and frustrating patients like myself. There is no community doctor feeling one bit in this surgery. For all the good work the doctors do when finally seen is hindered by all the smoke and politics prior.
Really annoying service. Waiting since last one year to complete the diagnostic by NHS. I just ended up buying private insurance to speed it up now just to get refferal from GP, I am waiting since last one week. So neither they have time to treat, nor they have time to refer.
Frequently asked questions about Westbrook Medical Centre
How is Westbrook Medical Centre rated?
Westbrook Medical Centre has a 2.4 star rating with 55 reviews.
When is Westbrook Medical Centre open?
Westbrook Medical Centre is closed now. It will open at 8:00 a.m.
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