West View Millennium Surgery

Paul Smith 

on Google

4 months ago

literally every appointment I've had in the last 2 years I've spent over 45mins waiting to be seen because they are always running late yet if you were half that time late they would mark it as a did not attend they also made us wait with our 8week old in a full waiting room of sick people for over an hour also the 2 week booking system is a joke. 

D Davies 

on Google

6 months ago

I wouldn't recommend this surgery at all. In my experience they're incapable of basic communication and they operate blanket policies that will harm people and would have harmed me. They've left me hanging and call back requests aren't actioned by the practice manager. They haven't contacted me once, yet I've had to chase them continuously. I guess it's better to learn this prior to moving over. If this is how prospective patients are treated, I can imagine it's no better if you actually need the help of a GP. Whilst I've al... read more

Yusuf 

on Google

8 months ago

I am very disappointed with the service at Westview Millennium Surgery. I tried multiple times to make an appointment for my wife, who urgently needed antibiotics, but I was unable to secure one. Even after paramedics intervened and spoke with the GP to stress the importance of the situation, no appointment was arranged. I don’t understand why we were kept waiting despite the clear urgency. I called the surgery four or five times, but nothing was resolved. This experience has been incredibly frustrating and concerning. 

Carolyn Wills 

on Google

a year ago

I’ve been with this surgery for over 20 years, I wouldn’t leave I can always get an appointment without long waits on the phone, the staff are all lovely and very helpful, they genuinely want to help. The econsult service is fantastic, I can get a response within the hour sometimes! I feel most of the gp’s are good and thorough and the nurse practitioners are brilliant 

Jan Stuart 

on Google

a year ago

Absolutely terrible! I would have given zero stars if that was possible! I've just relocated and have health issues. I tried to register there but was told I can't register there until I have an appointment. I was told they had no appointments for 2 weeks. I asked if I could book an appointment for after two weeks and was told that wasn't possible. I would have to keep calling to try and make an appointment. This is by far the worst surgery I've come across. You would think they were dentists not wanting to take on NHS patie... read more