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West-Star Hyundai

4.3

About this business

Location details

151 James St, Toowoomba City, QLD, 4350, Australia

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 1:00 p.m.
SunClosed
4.3445 reviews
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Ray Ladiges's profile image
Ray Ladiges 
2 weeks ago

Great communication and service 

Derick Jordaan's profile image
Derick Jordaan 
3 weeks ago

We had an issue with a stuck fuel filler door while travelling from North Qld. Made Toowoomba on a wing and diesel fumes. After an extra night stay-over, asked Toowoomba Hyundai early on Monday to assist. They replaced the broken part within a couple of hours on a clearly busy morning of scheduled services. Very grateful to them for getting us back on the road and being able to fill up again. 

Jenny McGrath's profile image
Jenny McGrath 
a month ago

Today my husband and I went to test drive a tuscan. We took a Kona for a drive and came back to discuss price and trade in details My husband was there on Tuesday and said what we expected. We were not offered anywhere near what we wanted and the quote had changed in 3 days. Not impressed with our treatment and will purchase a car but not from them. 

Gemma Taylor's profile image
Gemma Taylor 
2 months ago

Disappointed with Hyundai Toowoomba. Warranty issue approved but unable to repair for weeks and no transport solution offered, leaving us without a usable vehicle. Currently trying to resolve. 

Nick Long's profile image
Nick Long 
2 months ago

Disgusting service! "Josh", the work shop manager is rude, arrogant, incompetent and down right lazy. Bloke needs a major attitude adjustment as he is a major detriment to West star. 3 weeks on a rubber seal only to get the wrong part. No explanation offered nor contact made. All communication is being conducted on our end with no effort what so ever to resolve the issue. Escalation made to the ACCC as a result of continual ongoing issues with no feedback provided by branch itself. Putrid service! 

Frequently asked questions about West-Star Hyundai

How is West-Star Hyundai rated?

West-Star Hyundai has a 4.3 star rating with 445 reviews. 

When is West-Star Hyundai open?

West-Star Hyundai is closed now. It will open tomorrow at 8:30 a.m. 

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