This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
West Psychological Services, PLLC
- Doctors
- Memphis, TN
About this business
West Psychological Services specializes in individualized assessment and treatment of pediatric, adult, and geriatric mental health issues.
Location details
2552 Poplar Ave, Ste 500, Memphis, TN, 38112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I don’t know much about Dr. West, but her stay-at-home receptionist is very rude and does not follow through. I had this appointment scheduled out for 2 months, then the day before it was moved up an hour, then the day of they cancelled the appointment with no apology or explanation. Then, the same receptionist, Pam, I think never called me back so when I called her back she scheduled a time that wouldn’t work for me. I will be looking for another psychologist. Very unprofessional.
Dr. West sounded like she needed a break and therapist herself. I called about an appointment and she picked up being rude about calling before the office opened.. Lady why did you pick up if the office was not open? I hope she isn’t going to work today with that attitude.. especially to work with people who are going through rough times. Advice Dr. West…Get out the field if you are burned out!!!!!
I’m not sure who answered the phone because all they said was “hello”… not professional at all and before I could even finish my question, the person said no and hung up… I’m glad the answer was no because whoever that was, just RUDE.
Dr. West is PHENOMENAL!!!! My 17 year old daughter has been seeing Dr. West for the last 3-4 months and I have seen dramatic, positive changes in her self esteem, self worth, and overall well-being. We are very pleased with her progress. Dr. West is very attentive, and genuinely cares about her patients.
I was guessing it was fraud. First meeting cancelled on the day of. I agree with all the comments that the assistant on the phone is rude and doesn't follow through. Dr. West evaluated my son and I assume was paid by my insurance since they wouldn't schedule a follow up to go over results until the payment came through. However, I have yet to hear from them . No response to email, asking for more information no response to phone calls and fax is disconnected it is all suspicious to me now as I look back. I advise you to look... read more
Frequently asked questions about West Psychological Services, PLLC
How is West Psychological Services, PLLC rated?
West Psychological Services, PLLC has a 2.8 star rating with 13 reviews.
When is West Psychological Services, PLLC open?
West Psychological Services, PLLC is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com