West Point Hills

Hayley W 

on BBB

3 years ago

I don't even want to give it a one star. This place is the worst place to live and it's not even ran as a business. Amy R****** hasn't shown up to the office in over a month, does not return phone calls or voicemails. This place is advertised as ADA compliant and there's stairs leading into the home and when we asked for a ramp or permission for a ramp the answer was NO. My 11 year old handicapped daughter her to either crawl into the house or be lifted up the stairs and into the house. When we retained a lawyer, I had infor... read more

Drew M 

on BBB

4 years ago

DON'T COME HERE! Owner of West Point Hills please read this!!! The staff is completely awful, nobody answers the phone or returns voicemails! I moved in June 1st and I was told "you're not going to have central air the first night." So we decided that's not too bad and we moved in. Turns out we weren't going to get it until "mid June." This is all during 90° days with no air! And also we still haven't received our shed till this day. I've been calling and calling and calling and nobody in the office can give me any answers. ... read more

Drew Miller 

on Facebook

4 years ago

DON’T COME HERE! Owner of West Point Hills please read this!!! The staff is completely awful, nobody answers the phone or returns voicemails! I moved in June 1st and I was told “you’re not going to have central air the first night.” So we decided that’s not too bad and we moved in. Turns out we weren’t going to get it until “mid June.” This is all during 90° days with no air! And also we still haven’t received our shed till this day. I’ve been calling and calling and calling and nobody in the office can give me any answers. ... read more

Tia Thomas 

on Facebook

4 years ago

Terrible management! No help whatsoever! Amy has no respect for residents at all! 

Andrew Griffith 

on Facebook

5 years ago

25374 MacArthur Dr IS a Drug House, the Police are there almost every day and usually multiple times a day. The woman who lives there was just hauled away in handcuffs a few days ago but unfortunately she's back. There was a boyfriend who was staying there but he seems to be gone now because it was relatively quiet when he was around and now it's a revolving door of people and 99% of them are creepy looking guys. I wouldn't recomend living there if you have children because she's the talk of the neighborhood for her public d... read more

M hurd 

on BBB

5 years ago

I think the manager is rude and discriminates against certain people because of their jobs and credit and the way they dress. Something needs to be done about how she runs West point hills. Because the way she is running it is unprofessional and very rude . They elderly people that live in the park are scared of her and she does do a great job at helping people. She has been harassing the owner of one other trailers in the park .she has a snotty attitude and a very unkind voice . 

Mary Russell 

on Facebook

5 years ago

the manager is rude and discriminates .she abuses her power and is very in fair and judgemental and she harasses people. so if you are a low income family and don't have a credit score of 700 and she don't like the way you look she will flat out deny you to live in the park. 

Kristen Branham 

on Facebook

6 years ago

Management is rude and will make up any reason they can to harass you. Got a “violation” for having my car parked on the road, my legal and running car. Even tho I was told the only time we can’t park on the road is in the winter. There’s other cars parked on my road that HAVEN’T moved in WEEKS, yet I am told to move my car or it’s a cause for “termination of residency” that’s only been there for 3-4 days. I know a ton of people that live/lived here that have had the same problems with these people.