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West Penn Power

1.2

About this business

Location details

401 Coyle Curtain Rd, Monongahela, PA, 15063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2187 reviews
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Leroy Davis's profile image
Leroy Davis 
on Google
3 days ago

Been on hold for 2 hours and 17 minutes now waiting on them to answer. 

Impavido's profile image
Impavido 
on Google
a week ago

It's laughable that West Penn Power has succeeded in achieving a one star rating for customer service. You strategically make it impossible for people to be able to contact you and you make it clear that you don't want them to reach a human being. For anyone who reads this, save yourself some time and say the word representative. Even that will get you more than an hour wait time for a call back but at least it's something. A little bread crumb. Shame on you for your avoidance tactics in customer service. 

Juan Romero's profile image
Juan Romero 
on Google
a month ago

This company is the worst, customer service never answers and if they call you back seems like the hang up the phone purposely 

Anthony Pacifico's profile image
Anthony Pacifico 
on Google
a month ago

I would give zero stars if I could. My bill changes wildly every month with no explanation and when I try and contact them the hold times are over an hour. It usually drops the fall before someone picks up. Forget about emailing them, they don't respond 

Wenhao Liu's profile image
Wenhao Liu 
on Google
a month ago

Even in sunny days, the electricity can be gone for several hours, and this condition happens multiple times in a year. 

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Frequently asked questions about West Penn Power

How is West Penn Power rated?

West Penn Power has a 1.2 star rating with 187 reviews. 

When is West Penn Power open?

West Penn Power is closed now. It will open tomorrow at 9:00 a.m. 

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