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West Penn Power

1.3

About this business

Location details

401 Coyle Curtain Rd, Monongahela, PA, 15063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3197 reviews
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Josh Godlewski's profile image
Josh Godlewski 
a month ago

A bunch of rip offs over charge for electric I don't think they read the meters right or tamper with them so u pay more than u should spring time to summer run two window AC one window fan 4 standup fans Non-Stop the electric bill is normally around $200 this winter we only turn on two our baseboard heaters and two space heats all most 450$ at times u see a problem here and I keep the temperature around 65 in the winter 

Vinnie Lavorgna's profile image
Vinnie Lavorgna 
a month ago

Your system is so painful to deal with. Reps don’t call back. Multiple units in one property and you have to do one by one. Would take all day. If I could give you -4 stars I would 

Windy 1923's profile image
Windy 1923 
3 months ago

Same company so you get this too, your company finally took a game console and living room TV since your Greensburg branch doesn't seem to believe the power flicks off and forcefully shuts everything off month after month after month and has no incentive to fix whatever weak link causes this, and why would this branch be ANY different? Thanks for ruining about $800 worth of electronics in a record breaking 2 seconds. Do everyone a favor and go be worthless somewhere else and leave the power lines to someone that might bother... read more

David Kirsopp's profile image
David Kirsopp 
3 months ago

Can't get a copy of bill by calling. Stays in wait three hours, wait time. Needs a way to get a one time copy of bill. Using keypad. Instead of waiting for an operator. The automated service, doesn't comprehend any of my requests. And can't get into online website. To do any online management. Needs a default phone number. To fully reset failed account sign up. 

Deborah Shankovich's profile image
Deborah Shankovich 
3 months ago

Terrible, but what can we do. No one will answer the phone. I just called for the 3rd time and they say the wait time is greater than 3 hours and that is after they close. How to run a business like that? 

Frequently asked questions about West Penn Power

How is West Penn Power rated?

West Penn Power has a 1.3 star rating with 197 reviews. 

When is West Penn Power open?

West Penn Power is closed now. It will open on Monday at 9:00 a.m. 

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