West Killeen Medical Home

Steven Banks 

on Google

a month ago

By far the worst medical clinic that I have been referred to while in the military. You call and no answer, you call again and leave voicemails and still no reply. Such an inconvenience to drive to ask a question that could have taken two minutes to get an answer for if they would just answer or return calls. 

Destiny Flores 

on Google

a month ago

I received a call and they left no voicemail message. Ive been trying to call back to see if there’s anything important but no one answers 

L Tay 

on Google

3 months ago

The 3 ladies in the front need to do better. They do not answer the phone what so ever. The whole time I was there waiting to see my pcm, they were talking and not working. The nurses and doctor that I saw were very nice and accommodating, but the receptionists definitely need more training. 

Nina Cornelius 

on Google

4 months ago

Ive covid screened for patients with chronic pain management. I quarantined Myself for 7days minimum. I only had signs of covid due to severe dehydration and having little body mass. My results came back negative and they refused to serve me and my child. Yet I seen patients who had covid tests pending yet those patients were roaming the clinic with no mask! West Killeen staff are untrustworthy! 

William Lovett 

on Google

6 months ago

If this is where your primary care provider is through tri care ask for a new one. This office is entirely unhelpful referred me to the wrong type of doctor that was out of network they do not answer the phone when they do call you back they have an attitude and will try to hang up on you. They will not assist in any way with getting a new referral sent to you for the right doctor. I have fairly low standards for what I expect from military healthcare or healthcare providers in general but at this point they are 4 weeks behi... read more