West Houston Hyundai Service Center

zain baig 

on Google

4 weeks ago

The whole team needs management training. Communication is horrible, while waiting to talk to your service advisor. Bad customer service!!! 

Motih W. Usmani 

on Google

2 months ago

Jesus Perez, the maintenance manager at this location has been super helpful. I have a Hyundai Tucson Hybrid that has continuously had maintenance issue as the check engine light would come on continuously. Jesus worked with his team of foreman and engineers to get the issue that was related to the valve cover gasket resolved. He made sure that at all times we had a loaner vehicle and worked hard to get the issue with our vehicle resolved on the long run so that we wouldn’t have to keep coming in again. His knowledge of auto... read more

Adrian Sierra 

on Google

3 months ago

Do not bring your vehicle if you have an IONIQ. The service department doesn’t seem to know how to service them. I brought in my IONIQ 5 and asked them for a specific coolant flush my vehicle needs every 40k miles and they changed the wrong coolant. When I found out, they were adamant that I only have to replace that they decided to change and not the coolant I specifically requested to be flushed and insisted that it was a lifetime fluid. I know that it’s not and they still wouldn’t perform the specific service that I asked... read more