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West Hills Pediatrics

2.5

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Location details

1781 Pine Hollow Rd, McKees Rocks, PA, 15136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.58 reviews
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Gage Lubbert's profile image
Gage Lubbert 
5 months ago

You would be better off going to the local animal shelter for child care than this place. We took our first born here for 3 years and everyone was great. They changed staffs sometime last year and I wouldn’t be surprised if everyone that got hired has never worked with children or medicine before. After 3 visits with our new baby in her first 6 months, and multiple times that my wife and I said that these people are clueless, we finally switched practices. First visit with the new practice and they found a heart beat issue i... read more

Camille Joyce's profile image
Camille Joyce 
5 months ago

If I could give 0 stars I would!! Office manager Amy has no bedside manners. She is rude when questioned about things. She also stated she is a nurse when she is really a medical assistant. 

Caroline Grace R.'s profile image
Caroline Grace R. 
10 months ago
Beth Heller's profile image
Beth Heller 
a year ago

I had a good experience here. It is a small office, I believe there was just 1 nurse, 1 secretary & 1 doctor there, but that was ok for us because we were the only family there so we were seen right away. I like Dr Monroe & am content with her care, recommendations & expertise for my 2 month old baby. The nurse was really compassionate. We got free formula samples. I cannot speak to the process of getting prescriptions filled, we did not need any. I can say the secretary was helpful with getting paperwork from our previous p... read more

Robert Johnson's profile image
Robert Johnson 
3 years ago

Dr wrote a prescription for our son, asked what pharmacy we wanted it to go to and we told her. Said to wait til after lunchtime to call pharmacy which we did. We called multiple times in the afternoon checking on the script and was told everytime they haven’t received it from the doctor. We called the doctor office back and found out she sent the script to the wrong pharmacy. They said they’d leave a message for her to change it and she would fix it when she stops seeing patients at 4:30. Called pharmacy again to check on i... read more

Frequently asked questions about West Hills Pediatrics

How is West Hills Pediatrics rated?

West Hills Pediatrics has a 2.5 star rating with 8 reviews. 

When is West Hills Pediatrics open?

West Hills Pediatrics is closed now. It will open at 9:00 a.m. 

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