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West Herr Orchard Park Fleet Service Center
- Automotive
- Orchard Park, NY
About this business
Location details
3536 Southwestern Blvd, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my truck in for recall work after assuring me the parts were there. Dropped the truck off and after 4 phone calls someone finally answered and said they didn't do it because they didn't have the parts. They assured me as soon as they came in they would call. I've called 15+ times since then and have not received as much as a call back. Terrible dealer, go anywhere else!
West Herr Orchard Park Fleet service Department DONT GO THERE GO ANYWHERE BUT THERE. Took my 2025 Ram 2500 diesel, Cummings. work truck there for the exhaust sensor light that came on saying needing service. I asked them to change the oil and oil filter as well as the fuel filter because the light came on and rotate the tires they said they did all that and it will take 4 days for the exhaust sensor to come. Took it back and I told the guy they never rotated the tires because I have different valve stimes On the passenger si... read more
TERRIBLE EXPERIENCE. DO NOT GO HERE!!! This place was a red flag from the start. They kept telling me the parts for my truck were gonna come in any day now for two straight weeks. They then also quoted my service wrong for an extra part they weren’t even installing and they didn’t even catch it until I called and asked why the price was so high. They then proceeded to add extra labor and claimed that I told them to do it which is false in my book or was incorrectly explained. When paying they gave me an initial quote which w... read more
dylan and cody were a great wonderful customer service
Frequently asked questions about West Herr Orchard Park Fleet Service Center
How is West Herr Orchard Park Fleet Service Center rated?
West Herr Orchard Park Fleet Service Center has a 2.4 star rating with 9 reviews.
When is West Herr Orchard Park Fleet Service Center open?
West Herr Orchard Park Fleet Service Center is open now. It will close at 5:00 p.m.
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