West Herr Ford Inc Service

Matthew Nash 

on Google

3 months ago

Funny I don't see my previous review posted here. Went here only because my vehicle had a recall. $250 to replace a fuse and I bought the part ! Service is rude and won't listen to you. I recommend going anywhere but West Herr. Money hungry. 

Carol Zanelotti 

on Google

6 months ago

Our 2022 F150 had to have the transmission repaired. The person we dealt with was Jesse Gibbens in service. He was extremely helpful and cooperative and when it was determined the only solution was a new granny he did everything in his power to expedite the process and offered a loaner car for as long as necessary. We decl I Ned that, but we're pleased when the work was done and he offered to have it delivered. Jesse was friendly, polite and knowledgeable and kept us well informed on the progress of the work. He is a very go... read more

Kristina Thompson 

on Google

9 months ago

Great service and my mechanic worked with my crazy schedule. For drop off and pick up of my vehicle, and the rental was brand NEW! 

peggy mcmahon 

on Google

a year ago

Mike was very professional and kept me updated on repairs to my car. 

Mathiew Harris 

on Google

a year ago

I brought my car in yesterday for an oil change, inspection and to have my rear window of my soft top looked at and I can say that I will NEVER be bringing a car back. I had an appointment at 9am the gentleman that i worked with was rude and short with me instantly telling me that he could do my oil change and inspection but not even look at my soft top I had a question about. Then 4 hours later I got a call (yet again very short and rude) saying that they could do the oil change but the inspection wouldn't pass because of a... read more