West End Dry Cleaners

Elizabeth Nussbaum Galello 

on Google

7 months ago

Feeling pretty disappointed with them. We’ve been using them for several years now without issue. Sometimes things are not ready when promised but nothing significant. This week, I picked up a skirt (they have cleaned before). Went out of town on business only to discover they had damaged the zipper. I went back, showed them they had returned the skirt with damage that didn’t exist when dropped off. They told me it was $25 to fix! They broke it and expected me to pay? They offered a $10 discount which still shows poor custom... read more

Mehmet Aygun 

on Google

8 months ago

I've been a customer of West End for quite some time, but my recent experience has left me extremely disappointed. They have suddenly raised the price for shirt pressing to $5, which is an unreasonable hike from the previous $3.50. To make matters worse, they are falsely claiming that this has always been the price. As a recent customer, I know this is not true. This lack of honesty and the unjustified price increase have made me reconsider my options. I'll be taking my business elsewhere from now on. 

Crystal Lichtenberger 

on Google

9 months ago

I had an urgent situation when I arrived at the dry cleaners at 6 pm, thinking they were open until 6:30 pm as indicated online, only to find out they closed earlier for the summer at 6 pm. With a wedding and a flight scheduled for 7 am the next day, I was quite stressed. However, after contacting them personally, they promptly returned, greeted me with a smile, and took care of everything efficiently. The customer service at this dry cleaners is truly exceptional. Despite my unexpected late arrival, they accommodated my nee... read more

Cameron Burke 

on Google

a year ago

My CK white puff coat....perfect! Thank you