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west elm
- Retail
- Fortitude Valley, QLD
About this business
Location details
19 Wandoo St, Fortitude Valley, QLD, 4006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We bought curtain rails and the quality is absolutely rubbish. Premium price for poor quality. Save your money and go to IKEA.
The customer service was pretty bad- they don't have samples for all the fabric and they can't order them, the sales staff don't know where anything is and I ended up finding the fabric we wanted to see on a couch in store that none of them knew about, staff didn't know they offered a 5 year fabric care warranty to purchase or what that covered (we asked and found it ourselves), and finally they wanted to put a $2000 dollar credit card purchase through by entering our card details onto their store computer which we could see... read more
The most amazing customer service experience I’ve ever had purchasing furniture for my home. Everything was delivered on time and assembled for me. Lily was super helpful highly recommend. Store was so gorgeous and clean.
BEWARE!!! They put (reported) damaged stock back on the shelves in the hope that you don't notice and buy it. I had a feeling that this was what was going to happen when I informed them about it, so I checked half an hour later in the hope I was wrong, and I wasn't.
Excellent style and quality, staff is there when you need them
Frequently asked questions about west elm
How is west elm rated?
west elm has a 2.7 star rating with 186 reviews.
When is west elm open?
west elm is closed now. It will open tomorrow at 10:00 a.m.
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