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west elm

2.7

About this business

Location details

1691 Michigan Ave Ste 115, Miami Beach, FL, 33139, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
2.730 reviews
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Chris Calle's profile image
Chris Calle 
a month ago

I am not sure why there are so many bad reviews on this store! I’ve had nothing but good experiences. 

Wes Kemp's profile image
Wes Kemp 
2 months ago

One stop shop 

Antonyk Ter-Gevondyan's profile image
Antonyk Ter-Gevondyan 
4 months ago

Terrible experience. Bought 10k plus of furniture and they lied about delivery dates, receipt says sept but they changed it to dec because of one piece. Customer service is terrible and can’t do anything, really upset about it. They lied completely and never called me back when 3 different people said they would. All in all. I will never buy from them again. I’m in shock how bad their service is. Really disappointing. 

alice land's profile image
alice land 
4 months ago

Worst customer experience. Media Console delivered with issues, the store rep who I purchased it from couldn't help, just sent me to customer service, multiple calls from my end to schedule the elusive "furniture medic" to come to my home and repair. No one ever calls you back. And lets not forget that I spent OVER $2K dollars on this Media Console. So many other options, buy from another provider. 

Natalio S Battaglia's profile image
Natalio S Battaglia 
5 months ago

Frequently asked questions about west elm

How is west elm rated?

west elm has a 2.7 star rating with 30 reviews. 

When is west elm open?

west elm is closed now. It will open at 11:00 a.m. 

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