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west elm
- Retail
- Milwaukee, WI
About this business
Location details
342 N Water St Ste 100, Milwaukee, WI, 53202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This has not been the first time I have dealt with this young man. Was looking for a specific candle that I buy on a regular basis from West Elm. Asked at the front desk and I was told “we have all kinds of candles…”. Basically, find it ion your own.” The new girl at the desk was sent on her way to help me find candles! Young African American guy at counter could have cared less about helping me. What a disappointment. These were not cheap candles ($175 total) I have found this to be the case with the store in the 3rd Ward M... read more
So disappointed! I ordered the Harvey bench months ago and was so excited - when it arrived the color looked NOTHING like the picture or the swatch- I called and unfortunately I’m stuck with it. I had to find a different rug and pillows just to make it look okay in the room.
Although the pieces are nice and the design service is good, I have been thoroughly dissatisfied with the lack of communication and lack of customer service and follow through. I would not recommend this store. I found the manager Drew to be particularly disappointing.
I'm overwhelmed trying to furnish my house so I stopped at West Elm today, which I've been meaning to do. I met Albi, who was very helpful and informative! I'm now excited about my buying furniture!
Drew, designer and general manager of this west elm location, is a true GEM. We had a tricky situation where we needed a bed frame that would fit up the narrow staircase of our new home, and Drew walked us through our options for an hour during our design appointment. He discussed with us the options, pros and cons of each, and didn’t rush us into a decision or pressure a sale. He was genuinely there to help. With his guidance and expertise, we picked out a beautiful new bed frame and night stands. I could not be more impres... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.4 star rating with 156 reviews.
When is west elm open?
west elm is closed now. It will open tomorrow at 10:00 a.m.
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