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west elm
- Open
- Closes 8:00 p.m.
- Retail
- Burbank, CA
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
1565 N Victory Pl, Burbank, CA, 91502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | Open now |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Great Service.
Can’t recommend this place enough. Alfredo and the rest of the team are incredibly talented, and Alfredo helped us choose all the items we need and even made more sense than our interior decorator on some things. We are very excited although we haven’t received our items yet. We know it’s going to look amazing and the quality is top notch.
I agree with everyone else about the poor customer service. I have a shoulder injury and I'm staying somewhere that only fits a sleeper sofa type of bed, which I desperately need. They can cost up 3 grand so I really wanted to try one out and ask questions before making a purchase (which I'm ready to do NOW). I drove quite a distance to come look for one here and after looking around the store, I finally had to ask for help because it wasn't very clear which couches would pull out or not. There were 3 ladies behind the desk.... read more
i do love the kitchenware and often have come across some sale prices. i went in expecting at least someone to say hello to me, or ask if i needed any help because it was dead. nope. just 3 staff members on their computers and gossiping. i browsed for about 20 minutes, without a single word being said to me as they passed by multiple times. ended up finding some really nice plates for a steal, if they weren’t on sale i probably wouldn’t have purchased anything. bummer because this is the closest west elm to me, but would do ... read more
I purchased an extremely expensive dresser, which took two months to arrive. Upon finally receiving it, I discovered that the drawers do not close properly and lack a soft-close feature. Frankly, I’ve bought better quality items from IKEA. When I contacted customer service, they requested photos but have yet to take any meaningful action. I am reluctant to return the dresser after waiting so long, and I am very disappointed with both the product quality and the customer service. I believe I deserve significant compensation f... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.2 star rating with 52 reviews.
When is west elm open?
west elm is open now. It will close at 8:00 p.m.
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