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west elm

3.4

About this business

Location details

6000 Bollinger Canyon Rd Ste 1208, San Ramon, CA, 94583, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.478 reviews
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Christopher Lawrence's profile image
Christopher Lawrence 
a week ago

West Elm return police is with in 30 days. With receipt/ order number for any reason!!! I needed to return a table. It was well with in the 30 day police, unopened, it was an online order, but in store pick up. I was in the store picking up other items and I looked the table over. I found it to be extreemly unstable and wably. I later spoke to a manager and ask if thier table on display could be check to insure it was assembled correctly. She did so and called back to say it was assembled correctly, and that it was as good a... read more

Jeongyoon Moon's profile image
Jeongyoon Moon 
a month ago

I would buy furnitures here again. They are friendly and helpful! 

J.K.J Madathil's profile image
J.K.J Madathil 
3 months ago

Beautiful furniture store 

Mandeep Kaur's profile image
Mandeep Kaur 
4 months ago
Ava Smith's profile image
Ava Smith 
11 months ago

Terrible, no customer service, absolutely 0. I walk in to buy sheets and I’m standing at the register for 5 minutes not a single hello, or I’ll be with you in a second. I ended up putting back the sheets and leaving. Don’t go here. I left very angry. I’m not going to spend my money at a store where the employees ignore the customers. 

Frequently asked questions about west elm

How is west elm rated?

west elm has a 3.4 star rating with 78 reviews. 

When is west elm open?

west elm is closed now. It will open at 11:00 a.m. 

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