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west elm
- Doors & Windows
- Durham, NC
About this business
Location details
The Streets at Southpoint, The Streets at 6910, 6910 Fayetteville Rd Space 1375, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Friendly staff and very helpful. Well designed store.
I ordered a bed from this locations in sept. Had 5 times delivery to finally receive the complete bed set. My son had to sleep on the floor for almost 2 month. Customer service was no help and store doesn’t take any responsibility! Never shop here again. Missing parts take 3 months to arrive and by the time it got here the bed is already ruin
I recently visited this West Elm location and unfortunately experienced a level of service far below the standards I expect from the brand. I was invited to schedule a design appointment, and after reviewing the stated terms—which clearly indicated that in‑home design services were available within a 60‑mile radius—I booked the appointment. My home is approximately 25 to 30 miles from the store, well within the specified service area. The appointment was confirmed, and a design specialist was assigned. The day before the sch... read more
I ordered a gift card on Nov 30 and as of today Dec 17, it hasn’t arrived.
Frequently asked questions about west elm
How is west elm rated?
west elm has a 2.7 star rating with 253 reviews.
When is west elm open?
west elm is open now. It will close at 6:00 p.m.
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