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West Derby Medical Centre
- Healthcare
- Liverpool, Liverpool
About this business
Location details
3 Winterburn Cres, Liverpool, Liverpool, L12 8TQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called into the surgery on Monday 6th October around 4.30. My mum hadnt been too well and on explaining this to the receptionist, she advised that mum could be seen within the hour by one of available Drs. Apologies I didn’t catch receptionist’s name but she listened and made an informed decision. I appreciate staff at WDMC are constantly under pressure and patients struggle for appts, however just wanted to acknowledge the common sense approach and professionalism demonstrated by reception on this occasion.
I've been removed from here had police called for nothing then the new lad or girl or whatever it was made a homophonic lie about me and was very patronising all because I needed my beds that did not get ordered due to the same person not doing so, at the time i also had the pharmacy next door be my witness that i done nothing wrong but they listened to the foul creature behind the desk glass window very disgusting staff they employ it should have a - 0-10 review because i would like to give it a -10 score its very bad and n... read more
There is a real issue with repeat prescriptions. Having ordered online well within the 72hrs they request, the prescriptions are not signed off by a GP in time to either collect or be delivered. This has happened about 6 times now so there is obviously a problem with their system. I have had to rely on 111 to get my medication because the problem causes me to have no medication left. The reception staff are taking the brunt of this because people are becoming irate. There were 7 of us at the practise with this issue one mont... read more
Left this surgery, appointment system terrible..cannot get an appointment when ring at 8am, also on the day appointments was told to queue outside with everyone else. Have queued many a time in the, cold, rain, windy mornings with others too unwell to be in such weather ! Waiting for the doors to open, There is a waiting room full of empty seats where people could sit and wait until the appointment system to open? surely unwell people shouldn't have to queue outside in all types of weather conditions. I had a query re my pre... read more
Frequently asked questions about West Derby Medical Centre
How is West Derby Medical Centre rated?
West Derby Medical Centre has a 2 star rating with 179 reviews.
When is West Derby Medical Centre open?
West Derby Medical Centre is closed now. It will open tomorrow at 8:30 a.m.
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