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West Counseling, PLLC
- Business Services
- Concord, NC
About this business
Location details
700 Church Street North, Concord, NC, 28025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been to West Counseling 3 times. The first time they told me there was a mix up with the scheduling and I had no appointment. The second time I actually had an appointment but, the therapist was an hour late! Today I was supposed to have an appointment and again I got there and there was a mix up with the scheduling and I had no appointment because the therapist I was supposed to see did not work there anymore! I give up! This place obviously is not concerned with providing mental health. They just want to take your m... read more
My son's pediatrician referred us here, stating that someone from West Counseling would contact me to set up an appointment. After almost 3 weeks, I had not heard from anyone at West Counseling. I decided to contact the office directly to make the appointment. I scheduled the appointment over the phone and was sent a link to the patient portal and new patient paperwork immediately after the call. The week before my son's appointment I spoke to someone from the office to answer a couple of questions I had. I confirmed with th... read more
I just received a bill in the mail for services back in 2019 for $430. Not my fault you didn't submit to my insurance company. After the fiasco I went through when my therapist, Annette Meadows, just up and disappeared to the unprofessional why the so called transition went to set me up with a new therapist..who by the way knew nothing about me because Ms Meadows took all her session notes with her..I would only recommend this place if you like migraines and mind games.
If I could leave 0 stars I would. The actual Dr's are great but the front desk staff is the absolute worst. You call you schedule an appointment they give you the appointment, you show up to your appointment and "surprise" no appointment. Absolute worst office. They 1st try to blame the parent. Ok I'll take it life is crazy but 6 time.. 6 TIMES. And all you get is sorry we do not have an appointment for you, sorry for the confusion. If your child needs help look elsewhere. And before they say your not a client. No I'm not my... read more
Frequently asked questions about West Counseling, PLLC
How is West Counseling, PLLC rated?
West Counseling, PLLC has a 3.5 star rating with 33 reviews.
When is West Counseling, PLLC open?
West Counseling, PLLC is closed now. It will open tomorrow at 9:00 a.m.
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