West Coast Janitorial Supply

eldubhill 

on Yellow Pages

13 years ago

Horrible service. The worst. Ever. I'll try to keep it brief and to the point: Reserved a carpet cleaner to be picked up on a Friday. Owner told me over the phone that they rent it for 24 hours, but if I picked it up after 12 noon, I would be able to keep it until Monday at no extra charge because they close at 12 on Saturday and are closed on Sunday. Nice policy, EXCEPT it's not in place solely for the customers' benefit-- it's so they can be closed for their benefit. To adhere to the "24 hour rental" policy, they would hav... read more

jake.parsons.754 

on Yellow Pages

13 years ago

Gee, I had a really good experience. I was told about each product I asked about in a professional manner. I wasn't pushed to buy anything. My family has been going there for years and years. I will keep coming to West Coast Janitorial Supply because it has exactly what I need at a good price without the hassle. I wouldn't let one persons bad experience be yours without going there and seeing for yourself. 

bleedingblue60 

on Yellow Pages

13 years ago

I had to go to this guy 3 times to get my vacuum fixed, same vacuum, same problem. They didnt call me when they finished it. I had to call them 2 weeks after I dropped it off waiting for a call back each time. Spent 80 dollars and 3 trips up and down the hill for a vacuum that took them 3 times to fix the same problem. No apologies offered whatsoever or compensation. Just got "oh well I didnt work on it". owner gave me attitude the whole time I was there as if my bringing the vacuum back was wrong for him to fix. I wont ever... read more