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West Coast Diagnostics
- Healthcare
- Stockton, CA
About this business
Location details
8978 Bainbridge Pl, Stockton, CA, 95209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is the absolute worst, the lady on the phone didn’t seem very competent and was very rude. I tried to change the card on file to a she took down the card number and said you will get charged next week, woke up this morning and they charged the wrong card, fantastic.
My husband has been in the hospital almost 3 hours from home for almost 2 weeks with stage 4 cancer literally FIGHTING FOR HIS LIFE so he has not had an opportunity to do his oxygen test study because he has not been at home. Ive been with him this entire time. Virgina called me about the little tester and when i told her we have not been able to complete it yet because of his situation, her response was "okay well just mail it back, we have other people waiting for it" in a really condescending, uncaring and frustrated tone... read more
This company was awful to work with. My dentist forced me to use them. Communication was miserable. It always felt like I was hassling the individual I spoke with.
Update: 10/15/2023 The establishment provided professional responses for my review and was apologetic for the miscommunication. Which I in return extended apologies for my miscommunication. I appreciated the professionalism that was received beyond the initial miscommunication and in with moving forward, the customer service was great. Thank you for the followed up communication and gave increased my review rating. DO NOT USE THIS SERVICE AS IT HAS NO CUSTOMER SERVICE AND IS ABSOLUTELY TERRIBLE WITH POOR COMMUNICATION. THE F... read more
very rude and impatient. i had the same troubles as the other one star views. if i missed one phone call, you cannot get in touch with them. voicemails dont work and none of the numbers are manned by actual people. she blamed me for not answering, but i called back and left voicemails for days. whenever we did talk, i felt stupid because she acts like everything is obvious. i did my sleep study over a month ago. i was told by my dentist receptionist (probably was told by virginia) that if i wasnt charged after sending the eq... read more
Frequently asked questions about West Coast Diagnostics
How is West Coast Diagnostics rated?
West Coast Diagnostics has a 1.5 star rating with 11 reviews.
When is West Coast Diagnostics open?
West Coast Diagnostics is closed now. It will open tomorrow at 9:00 a.m.
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