West Chevrolet

Sarah T 

on BBB

4 days ago

After speaking with a manager, I can say he claimed he was very understanding of the matter. But I find it ironic after I called, old reviews were being reposted to make them look good As someone who never complains about service, this will be the first. The sales team is great! Initially getting my car was a breeze. Well here we are about a year a half down the line and I brought it in to be serviced under my warranty. From the start there were issues left and right. We clearly on the phone scheduled my appointment for one ... read more

Cathy W 

on BBB

a week ago

Run, don't walk away from this dealership's service department. See yelp for full review, but in a nutshell they failed to notify me for 32 days that my truck repairs had been completed. It was only upon me calling to check the status did they seem to remember they were to have shipped it back to me because it was a brand new truck that had broken down 5 hours from my home, and was under warranty with ****** total miles. I won't even go into how horrible they treated myself and the tow truck driver when we arrived. Seriously... read more

Ryan P 

on BBB

2 weeks ago

I purchased a Silverado from Atlantic Chevrolet Bayshore on June 27th, and experienced a serious transmission issue less than three weeks later. The initial response from the ****************** was appalling: a six-week appointment delay, no loaner car, and no offer to reimburse for a rental. It was only after I posted a negative ****** review that they suddenly found a loaner and scheduled the repair, confirming they only prioritize service when their reputation is at stake.The truck was in the shop from August 11th to Sept... read more

Kanoi G 

on BBB

2 weeks ago

On May 29,2025 I purchased a vehicle from Chevyland on 7500 Youree Drive in Shreveport, LA. Within 10 days of the purchase the check engine light came on and I took it to O’Reilly where they did a diagnostic report which showed the code P0420 (catalyst system efficiency below threshold). The code indicated a serious exhaust and catalytic defect. I immediately noticed the dealership staff on June 10, 2025 and provided the diagnostic report from O’Reilly showing the code. Then, by mid-August the ac stopped working on level 2, ... read more

Jerri F 

on BBB

2 weeks ago

I bought a Buick Enclave from **************** for ***** when my husband passed in 2023 The car is a ******, it has been in the shop over 7 times for the same thing and now that the warranty is out it is back in the shop.When asking ***** the amount they would give me if, I sold it back to them, I was told 6000 or take it to a dealership that doesn't know what's going on with the auto, that they sold me. I am a widow whom was married for over 37 years before my husband passed and I bought the car out right because, I knew I ... read more

Orlando S 

on BBB

3 weeks ago

I just left McKlusky Chevrolet ,,,,(Fields Irtel area) My wife and I purchased Chevrolet ******from this same location After having work performed on my ***** , I returned because my alignment was now off..My wife recently had work performed on her *****and after the service she had a serious alignment issueThe response from Chevrolet was to return for a front end alignment (approx $200.00).******** Oil saved the day again . 

James M 

on BBB

3 weeks ago

Very poor service staff. Had a scheduled service appointment, staff never made 1st attempt to let me know what the delay was or expected time to have my vehicle looked at. 3 days go by, and they say they still need another 3 days to just look at it, even though I had a scheduled appointment for a simple diagnostic. 

Gabriel R 

on BBB

3 weeks ago

On September 30, 2025, I received a phone call from a representative at Sterling McCall Chevy named *******. During our conversation, ******* assured me that the dealership could meet the offer I was seeking, based on the credit score I had confirmed. He emphasized that Sterling McCall offered competitive rates and was among the best in the business. I made it clear that I needed full reassurance before canceling my plans and driving over an hour to the dealership. ******* confirmed—more than once—that they could work a deal... read more

Alvin H 

on BBB

3 weeks ago

I am a 79 year old Peoria AZ gentleman who purchased a new 2026 ***** Trax from Auto Nation Chevrolet on Saturday September 27, 2025. Paid cash. They are located at ************************** When I went in to sign my papers, the finance person seemed to have deliberately hid certain papers from me, misleading me to sign a couple of pages on his i-pad docu-sign tablet without showing me what I was signing. It was the Purchase Agreement, which the finance NEVER showed me. I only discovered the Purchase Agreement in my Auto Na... read more