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West Carleton Family Health Team
- Healthcare
- Carp, ON
About this business
The WCFHT is a team-based primary care practice that delivers comprehensive care for people of all ages throughout every stage of life. Our goal is to provide the best in innovative primary and preventative healthcare for our patients by offering services that are easily accessible and responsive to our patients’ needs. We provide a broad range of primary care services, as well as urgent care, full prenatal, delivery and postnatal care, preventive screening and palliative care. Along with your family doctor, our team o... read more
Location details
119 Langstaff Dr, Carp, ON, K0A 1L0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | 10:00 a.m. to 1:00 p.m. |
The person at the phone was very impatient and rude, unless I answered immediately she’d would yell. Didn’t listen to what I had to say and didn’t answer any of my questions. Furthermore, in 12 years I’ve only been able to see my family doctor ONCE.
Unfortunately today I learned the accuracy of what others on here are saying about rude reception. Unfortunate, because I’ve been coming here like 20 years now and the receptionists that have been here longer have always been so wonderful (Jessica, such a sweetheart!) + medical service pretty good in general. It kind of shocked me to be honest! This one was quite snippy on the phone which I figured could just be my perception but then in person... wowzer! In the span of our 1 minute interaction, she cut me off mid-sentence s... read more
Been with this clinic for about 15 yrs. My doctor and staff are truly amazing people. I’ve always been treated with respect and a show of genuine concern from everyone at the clinic, be it on the phone with reception or a call back from the nurses. Calls are always answered promptly and my doctor or Nurse Practitioner is always ready on the time booked, for every appointment todate.Feel so blessed to have this team Had a car accident last August, these people are the BEST. Dr Karen Ferguson is exceptional, goes way and above... read more
Reading the reviews from the past year confirmed my suspicions that there is a management issue here. Can't connect via app, although it used to be very helpful. Reception doesn't answer the phone, especially around times that work for most people. Healthcare should be more about people than processes, and they seem to have got it backwards. Reviews won't matter as they are not accepting new patients and there is no incentive to do anything better.
Frequently asked questions about West Carleton Family Health Team
How is West Carleton Family Health Team rated?
West Carleton Family Health Team has a 3.3 star rating with 115 reviews.
When is West Carleton Family Health Team open?
West Carleton Family Health Team is open now. It will close at 8:00 p.m.
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