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2617 Antilley Rd, Abilene, TX, 79606, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
My family’s experience with The Craig was, at the very least, frustrating and disappointing. My mother moved into the memory care unit in Windflower in January 2020. There was a complete lack of communication from the facility to family that just got worse as months went by. Both her cochleae implant device and hearing aid were lost as well as her eyeglasses and all clothing we took and labeled for her from the start. Her teeth were not being brushed, she was not being showered regularly and it was evident by the appearance ... read more
Newcastle Place prides itself on providing high quality services, amenities and care. This is evident through the kind team members and amazing community experience. I’m proud to have been a part of the team and met so many wonderful residents over 7+ years! You truly cannot go wrong by choosing Newcastle Place as your next home!
I’m sharing my personal experience working at the Craig from January- feb. I loved it all in all, the staff was nice as for most of the managers. There was an incident where one of the newer managers Barbara (which I was in orientation with) handled a situation very unprofessionally. Embarrassing us waitresses at the time. She purposely would pick favorites and even though I was only there for a month or so as new as she, based off reasons which had nothing to do with my work ethic or concerns. She sent me home Friday aftern... read more
As a new employee at The Waterford, I'm extremely impressed with the customer service provided to the residents by all the team members within the Waterford Community. The friendliness and welcoming warmth I received by team members and resident's was amazing. The Waterford is truly a beautiful community as a whole and I am so grateful to be part of the Waterford Family!
Business response:
We’re thrilled with the warm welcome you’ve received, Darlene. It’s reflective of the caliber of our residents and team members, who go out of their way to make sure everyone is comfortable at our community. You’re in for a very fulfilling and fruitful career. Thank you so much for the recommendation!
I’ve lived at the Waterford for five years. The residents are so friendly. I feel very safe here. We are being well taken care of during these trying times.
Business response:
We really appreciate the recommendation, Chloe! It warms our hearts to hear how safe and secure you feel thanks to our efforts during this pandemic. That’s exactly what we’re here for😊.
Have lived here independently for twelve years and can't recommend it highly enough to anyone looking for a great CCRC. The residents are friendly and interesting and the staff is helpful and creative. During this pandemic the staff has gone way beyond the call of duty to come up with fun socially distant activities. We are so well cared for with more activities than we can possibly join! The Health Center and Rehab is a great asset. My husband spent time there after two surgeries and the care was wonderful. The PT departmen... read more
Business response:
You and your husband are such a delight to be around, Frannie! It’s a great honor to hear how much you love living at our community after all these years. We’ve always had the well-being of our residents in mind with the great services, care and programming you mentioned, and that’s especially true during the pandemic. While it’s a challenging time for everyone, it’s been a privilege to be able to keep you all engaged and in good spirits. Thank you so much for the recommendation!
My experience with Newcastle has been fantastic from the caring staff to the facilities to the living units (carriage houses). First class! Thank you to the staff for providing such a great home for so many residents, especially during this pandemic!
Business response:
Hi Geoff-Thanks for the kind review. We are happy to pass along your comments to the team at Newcastle Place. Take care.
The Waterford is truly an amazing place to work. We have such warm and caring professionals that show compassion and empathy for one another. The residents are always active and engaging and truly gives a warm feeling throughout the community. Amazing community.
Business response:
Eddie, it’s always a pleasure to receive such glowing feedback from our team members. You’re absolutely right – our caring, compassionate and engaged residents and staff are part of what makes our community so special. We’re thrilled you’re enjoying being part of our team. Thank you so much!
Wesley Court has a 4.3 star rating with 89 reviews.
Wesley Court is open now. It will close tomorrow at 12:00 a.m.
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