WesBanco Bank

A 

on Google

4 months ago

Horrible experience recently with loan officer Nancy that had no idea what she was doing and Beth Branch manager is extremely rude ! We tried to address the problems with loan officer and Beth branch manager about mistakes they made, asked how it could positively be resolved, Beth branch manager said we would have to completely redo loan and rerun credit which could negatively effect our credit score since it was just done with excellent score, It was completely disregarded and disrespectful. They do not Appreciate or Value ... read more

Malhar 

on Google

a year ago

Worse banking experience ever. The staff don’t know how to do bank transfer, how to save file and took almost 45 min for one transaction. The lady attended was a personal banker and don’t know how to perform simple task. I don’t feel welcome at this branch. 

Tanya Rhody 

on Google

a year ago

They suck as a bank overall. I get told one thing then get another. And it always costs me money. I am changing banks. Don't do it. 

Anonymous 

on Google

2 years ago

Went in requesting a new card because mine was outdated and soon to expire. The lady at the desk refused to assist me and stated she was not going to give me a new card just because it was outdated. What happened to customers needs first? Poor customer service and I will not be returning to this WesBanco. 

Connor Smith 

on Google

2 years ago

Went in requesting a new card because mine was outdated and soon to expire. The lady at the desk refused to assist me and stated she was not going to give me a new card just because it was outdated. What happened to customers needs first? Poor customer service and I will not be returning to this WesBanco.