Wells Fargo Home Mortgage

Kenneth Hennrick 

on Google

9 years ago

Unbelievable. The incompetence of the team at Wells Fargo Mortgage in White Plains is truly unbelievable. My salesman repeatedly lied to me and my partner about our ability to qualify for a great mortgage program. After we were already in contract, we suddenly didn't qualify. We are now stuck with a much less favorable mortgage program. I wonder if his commission is higher? Besides the lies, salesman is a terrible mortgage banker due to his lack of attention to details and lack of follow-up. I definitely would not trust thes... read more

Amir G 

on Google

11 years ago

I would give WF 1 star if it weren't for the fact that I did eventually secure a home loan, after many months and a great deal of stress. So the outcome was OK (albeit at a much higher rate than what I'd originally secured with them, and on the high end relative to other lenders at the time), but the process was excruciating. I can't speak to the company as a whole, although the agent with whom I worked (Wayne Slaughter) and the specialist who "adjudicated" my sincere complaints and found "no evidence" to support them nor ev... read more