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Wells Fargo Bank, National Association

2.8

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

2840 Ingersoll Ave, Des Moines, IA, 50312, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.851 reviews
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Yusuf Ibrahim's profile image
Yusuf Ibrahim 
on Google
11 months ago

"My recent visit to branch left me utterly frustrated and disappointed. Despite the long line of customers waiting, the bank had only one teller working. The wait time was excruciatingly long, and the lack of staffing made the experience unbearable. It's unacceptable for a bank to neglect customer service in such a manner. I urge the management to address this issue promptly, as no customer should have to endure such poor service. I will be taking my business elsewhere until improvements are made." 

Chris Jameson's profile image
Chris Jameson 
on Google
11 months ago

Every time I try to go there's never a banker whom I need to talk with. 

Susan Huppert's profile image
Susan Huppert 
on Google
a year ago

Very disappointed in the lack of support (actually lack of listening) I received from the banker (her name is Stephanie) for an appointment I made to understand the increase in the charges I was emailed about on a regular checking account. Instead of looking at the entire relationship of all accounts, Wells will nickel and dime you on monthly charges. The two gentlemen that left right before I did were also not given what they wanted as I could hear the entire conversation as I waited for my appointment. 

Kyle Woodraska's profile image
Kyle Woodraska 
on Google
a year ago

Will not let you exchange cash for quarters if you’re not a customer. 

Mohamd Abd's profile image
Mohamd Abd 
on Google
a year ago

I ben waiting over 15 minutes on drive-through and no help 

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Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 2.8 star rating with 51 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open on Monday at 9:00 a.m. 

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