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Wells Fargo Bank, National Association

2.3

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

505 California Ave, Palo Alto, CA, 94304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.323 reviews
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M.K. Safi's profile image
M.K. Safi 
on Google
6 months ago

Asked to exchange foreign currency. Teller frowns and goes “Oooh that might be a bit difficult. Let me check if it’s a currency we accept.” Then she begrudgingly said she’ll take my currency. Then she found a tiny fraction of an inch rip in a small bill and went “oooh we can’t accept that”. I asked the teller to give me all my bills back, went to another Wells Fargo branch and got everything taken care of with excellent service. No wonder this branch has such a low rating. 

Dara's profile image
Dara 
on Google
a year ago

Stop Using Banks. They are holding all of our money for free. they deserve a rug pull. Let's cash out people. They closed my account for nor apparent reason. I've been a client for the past 10 years with tons of inflow and stopped using the account for 2 months and came back to see it closed without any prior notification. I'd like to see massive bank failures this year 2024 

Anonymous's profile image
Anonymous 
on Google
a year ago

Stop Using Banks. They are holding all of our money for free. they deserve a rug pull. Let's cash out people. They closed my account for nor apparent reason. I've been a client for the past 10 years with tons of inflow and stopped using the account for 2 months and came back to see it closed without any prior notification. I'd like to see massive bank failures this year 2024 

Alina B's profile image
Alina B 
on Google
a year ago

This review is not about the branches. Is about the ABYSMAL systems in place at Wells Fargo. Most people I have asked have left WF. I should have left this bank years ago!!! 

Karen Yao's profile image
Karen Yao 
on Google
a year ago

Paul Sun is my banker, who moved to the Palo Alto office after the Mountain View location closed down. I have worked with Paul the past 3 years and I have always found him terrific! Paul is consistently very professional and resourceful and he always considers what's in my best interest and the best interest of my family. He is why I will continue to consider Wells Fargo my primary bank, and why I am loyal to Wells Fargo, even though I have accounts at other banks. Thank you, Paul, for all that you do! 

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Frequently asked questions about Wells Fargo Bank, National Association

How is Wells Fargo Bank, National Association rated?

Wells Fargo Bank, National Association has a 2.3 star rating with 23 reviews. 

When is Wells Fargo Bank, National Association open?

Wells Fargo Bank, National Association is closed now. It will open tomorrow at 9:00 a.m. 

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