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Wells Fargo Bank

2.2

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

502 Hungerford Dr, Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.239 reviews
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Dandio Coulibaly's profile image
Dandio Coulibaly 
on Google
2 months ago

I would like to take the time to acknowledge Brittany Lewis for her exceptional customer service when I came to the branch on May 23, 2025. I came in and as usual, I was waiting in line. As I was waiting, my teller (Brittany Lewis) was outside of her post, helping a customer on her phone. That touched me because usually tellers do not go outside of their post to go above and beyond for customers, but for her to take the extra step to help, was remarkable. Now it was my turn and Brittany helped me :) I needed to get a cashier... read more

Tzu-i Chuang Mullinax (莊祖宜)'s profile image
Tzu-i Chuang Mullinax (莊祖宜) 
on Google
8 months ago

This branch clearly has serious management or system problems. A year ago, I made an appointment to set up a CD account. I arrived on time and was told that the banker was held behind by the previous customer but would be with me shortly. 45 minutes later, they said the system was down and the wait was indefinite. They said they would call to reschedule my appointment, and they never did. I went to the Shady Grove location instead, and everything was great. A year later, my CD has matured. Given that the Hungerford location ... read more

Tzui Chuang Mullinax (莊祖宜)'s profile image
Tzui Chuang Mullinax (莊祖宜) 
on Google
8 months ago

This branch clearly has serious management or system problems. A year ago, I made an appointment to set up a CD account. I arrived on time and was told that the banker was held behind by the previous customer but would be with me shortly. 45 minutes later, they said the system was down and the wait was indefinite. They said they would call to reschedule my appointment, and they never did. I went to the Shady Grove location instead, and everything was great. A year later, my CD has matured. Given that the Hungerford location ... read more

Annie Wong's profile image
Annie Wong 
on Google
10 months ago

I was deceived by the banker there to upgrade my Regular Checking Account to Premier Checking Account in order to receive my $2,500 bonus. I waited over 90 days and then they refused to give me my bonus. The Banker, Manager and Corporate refused to accept responsibilities of the mistake the Banker made. I will move my money elsewhere soon enough after doing business with them over 20 years plus. So sad. The Banker and I had a terrible dispute at the branch and a shouting match escalated. The Banker never did apologize to me ... read more

Dean Lee's profile image
Dean Lee 
on Google
a year ago

To withdraw money takes 30min and teller said use atm 

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.2 star rating with 39 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open at 9:00 a.m. 

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