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1175 FM 802, Brownsville, TX, 78521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The following is my experience at Wells Fargo today . . . 'I need to close my account' (hands me my balance) 'is my account closed?' "no, you need to talk to a banker" 'aren't you a banker?' "no, I'm a teller . . . wait over there" (after waiting for 10 minutes) 'am I supposed to sign in?' (random person) "yes, you are supposed to sign in with the teller" 'they said I was supposed to sign in with you first' (same teller) "Okay let me sign you in" (wait 15 minutes) ***3 lines to close a checking account****
Horrible service over an hour waiting to make a deposit is unacceptable. They need to fire management team!
If you’ve ever wondered what it’s like to watch a bank slowly morph into a DMV, look no further than this Wells Fargo branch. One lone employee at the front, trying to juggle everything while a line of 10+ customers builds up like it’s Black Friday at a soup kitchen. Meanwhile, the rest of the branch staff? Couldn’t tell you, maybe hiding in the back perfecting the art of looking busy while doing nothing.
No one ever answers the phone
Wells Fargo Bank has a 3.3 star rating with 67 reviews.
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
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