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Wells Fargo Bank
- Banks
- Phoenix, AZ
About this business
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more
Location details
14595 N Scottsdale Rd, Phoenix, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service at this branch has hit an all time low. I used to frequent this place and enjoyed coming here almost weekly. Everything has changed and not for the better. Today I found out that the safety deposit boxes ownership and box numbers have been ‘jumbled’ and mixed up to the point that they have no idea who owns which box. Comforting as that may sound, you won’t get any empathy from the Manager, as he may as well have been an expressionless button that spits out corporate BS. I couldn’t hear anymore of it and asked him to ... read more
I recently visited the Wells Fargo branch to have an important document notarized regarding my late son’s property. Earlier that day, I had gone to Bank of America and was met with dismissive and unhelpful treatment, which made an already difficult situation even harder. When I came to Wells Fargo, Liz Rivera provided some of the best customer service I have ever experienced. From the moment I walked in, Liz greeted me with genuine kindness and empathy. She listened patiently to my situation, offered clear guidance, and trea... read more
Today, I visited this branch for a cashier’s check. I had an incredible customer experience. I was greeted by two employees who were triaging the line. As a 6 Sigma professional, this was very impressive practice. I then interacted with Andrea, Operations Manager, to complete my transaction. Andrea was personable and professional. She juggled my verification, transaction, and conversation with ease. IF this branch had customer service issues in the past, they have worked them out. I was only in the area for this transaction,... read more
Beyond terrible experience opening a personal, and business accounts at this branch. My problem here now requires an attorney. Bankers here will destroy your credit.
I've been banking with the Scottsdale Airpark Branch for the last 21 years and I was shocked to see some of the complaints in the Google reviews, which prompted me to write this review. My experience with the tellers and the business professionals at this branch have been absolutely stellar. Both my personal and business needs have always been dealt with promptly and professionally, with or without an advance appointment. I can't say enough good things about the people who work here. They truly care about their customers and... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.5 star rating with 40 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m.
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