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Wells Fargo Bank

2.4

About this business

Location details

161 W Slaughter Ln unit n, Unit N, Austin, TX, 78748, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.4105 reviews
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Rebecca Zambrano's profile image
Rebecca Zambrano 
a month ago

First, the positive. The person who tried to help me was persistent and professional as he attempted to solve my problem. The rest receives zero stars. WF made an overcharge error on my business account a couple years ago and issued a check after an audit but made the check out to my business. Since that time I have spent 22 hours of my time trying to get this check cashed. The check is for $73. I’ve gone to the bank at least six times over many months, they’ve reissued the check three times promising to put it in my name, t... read more

Marcos C.'s profile image
Marcos C. 
2 months ago

Again with this place. This bank doesn’t care about its clients—they want to charge you for every little process they do for you. I needed a cashier’s check, went to the branch, and they charged $10 for it, while other banks charge around $3. Anyway, I’m tired of them and will be closing my account soon. You all should do the same 

Juan Nunez's profile image
Juan Nunez 
3 months ago

If I could give a zero star, I would. Called 5 times to get a hold of a banker into getting information about my account. Was transferred to automated voicemail and told me I needed an appointment to get my answer. Horrible branch service when answering calls. 

Shannon McDowell's profile image
Shannon McDowell 
6 months ago

I absolutely cannot stand the new set up Wells on West Slaughter Ln! What happened to the wonderful staff?? I miss the staff! Instead of person to person contact, it’s now computerized with AI & IT.🥵😡🥵😡🥵😡🥵😡 

Steven Robinson's profile image
Steven Robinson 
7 months ago

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.4 star rating with 105 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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