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Wells Fargo Bank

2.7

About this business

Wells Fargo and Company (NYSE: WFC) is a nationwide, diversified financial services company with 1.6 trillion dollars in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online, wellsfargo.com, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers financial needs and helping them succe... read more

Location details

5720 Cypress Gardens Blvd, Winter Haven, FL, 33884, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.744 reviews
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Betty's profile image
Betty 
on Google
a month ago

HORRIBLE CUSTOMER SERVICE!!! We have been banking with Wells Fargo for over 10 years and the way me and my husband were treated was unacceptable. We went into the branch to get a couple of documents notarized. When we first walked into the branch no one greeted us. We sat down and waited for about 10 minutes before CHRISTOPHER H SANTOS walked over did not say hello he asked what we needed we told him we needed a couple of documents notarized, he proceeded to say well you can wait, but we may not get to you today, he acted li... read more

Angelita Campbell's profile image
Angelita Campbell 
on Google
a month ago

Manager was very welcoming, turned my bad experience from the other location up again...thanks for the excellent customer service  

Danielle “Dee” Miller's profile image
Danielle “Dee” Miller 
on Google
5 months ago

I had an exceptional experience today at Wells Fargo. Chris Santos assisted me with setting up my new business account after I made a mistake trying to do it online. I was able to get a same-day appointment and was fortunate to have Chris help me. He was incredibly helpful, knowledgeable, and kind. It was such a relief to work with someone who genuinely cares about their clients. Thank you, Chris! You're a true rockstar! 

Anonymous's profile image
Anonymous 
on Google
8 months ago

Absolutely the best customer service at this WF location. I spoke to the manager Monique on the phone after a horrible experience at another location. She was so nice and professional and reassured me that if I came to her location, we would be helped. We were paired with personal banker Katlynn and had the best experience. She had our accounts fixed within minutes. These two ladies gave exceptional service and were pleasant to work with. Thank you Monique and Katlynn for taking the time to help us and not turning us away li... read more

Suzette Byrd's profile image
Suzette Byrd 
on Google
8 months ago

Absolutely the best customer service at this WF location. I spoke to the manager Monique on the phone after a horrible experience at another location. She was so nice and professional and reassured me that if I came to her location, we would be helped. We were paired with personal banker Katlynn and had the best experience. She had our accounts fixed within minutes. These two ladies gave exceptional service and were pleasant to work with. Thank you Monique and Katlynn for taking the time to help us and not turning us away li... read more

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Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.7 star rating with 44 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open tomorrow at 9:00 a.m. 

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