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Wellness Shop at Jacuzzi London
- London, ON
About this business
Location details
410 Southdale Rd W, London, ON, N6K 3X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The Wellness Shop in London is a clean, welcoming store with a variety of products on display and set up to show customers its features. Staff were great at answering all my questions even by text after I left the shop and thought of more things to ask. Responses were prompt but never pushy. Delivery was set up quickly and the process was efficient with all personal arriving on time, when stated. This was appreciated as I was working on day of delivery and had to arrange someone to meet them at my house. The Wellness Shop ha... read more
We had a technician come to our house as our Jacuzzi hot tub had a leak. Andrew knew right away that it was the waterfall and started removing the back panel and started pulling out some of the spray foam insulation. He immediately saw the water leaking from the broken connection and after a few minutes he replaced the part and then tested the unit which didn't leak again. Andrew instructed me to keep an eye on the hot tub for the next couple of days to make sure there wasn't any further issues. I bought some spray foam insu... read more
I would not recommend Wellness Shop or Jacuzzi after the experiences my family and I have had. We purchased an infrared sauna and swimspa. The purchasing experience was good but the experiences ever since have been terrible. For a complex wellness device like the swimspa you would expect to be shown how to use it and get a run through of operations....not so. Multiple calls to the store to understand care, use, and maintenance and we still have issues with jet controls. We are told to check the manual instead and its terribl... read more
Just had our swim spa serviced for the first time and Troy was very thorough and straightforward (which we appreciated). All our questions were answered and anything potentially covered under warranty was submitted for us. The booking application online is a little bugged as we booked a date later than our preferred day thinking it was unavailable when that date was skipped but it ended up being booked on the preferred date we entered anyway. So just watch for that and double check the confirmation email service date in the ... read more
Great experience with the wellness shop! From entering the store and getting information from the salesman to installation and hook up the process was extremely smooth. Everyone managed their work in a timely and efficient manner. Super happy with the very streamlined process of getting my hot tub installed.
Frequently asked questions about Wellness Shop at Jacuzzi London
How is Wellness Shop at Jacuzzi London rated?
Wellness Shop at Jacuzzi London has a 4.7 star rating with 388 reviews.
When is Wellness Shop at Jacuzzi London open?
Wellness Shop at Jacuzzi London is open now. It will close at 7:00 p.m.
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