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410 Southdale Rd W, London, ON, N6K 3X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The Wellness Shop in London is a clean, welcoming store with a variety of products on display and set up to show customers its features. Staff were great at answering all my questions even by text after I left the shop and thought of more things to ask. Responses were prompt but never pushy. Delivery was set up quickly and the process was efficient with all personal arriving on time, when stated. This was appreciated as I was working on day of delivery and had to arrange someone to meet them at my house. The Wellness Shop ha... read more
Purchased a hot tub around March 2025. Mike was accommodating and helpful during the transaction yet after they get their money, things change pretty quick. When I noticed that part of the cover had rusted, I emailed Mike a few times and got no reply. Finally dealt with someone else regarding the ‘warranty’ and was ultimately shipped a part - over a month later - and am now expected to remove the old one and install myself since the great warranty they kept raving about when we were buying doesn’t cover the labor. Moral of t... read more
From buying the hot tub to installation it was a smooth process. Rob helped us pick out the right hot tub for us based on our needs and budget. He followed up with us in a timely manner for the install. The install team did a great job great customer service and we are so happy with our hot tub
We had a technician come to our house as our Jacuzzi hot tub had a leak. Andrew knew right away that it was the waterfall and started removing the back panel and started pulling out some of the spray foam insulation. He immediately saw the water leaking from the broken connection and after a few minutes he replaced the part and then tested the unit which didn't leak again. Andrew instructed me to keep an eye on the hot tub for the next couple of days to make sure there wasn't any further issues. I bought some spray foam insu... read more
Great experience with the wellness shop! From entering the store and getting information from the salesman to installation and hook up the process was extremely smooth. Everyone managed their work in a timely and efficient manner. Super happy with the very streamlined process of getting my hot tub installed.
Wellness Shop at Jacuzzi London has a 4.7 star rating with 388 reviews.
Wellness Shop at Jacuzzi London is closed now. It will open tomorrow at 11:00 a.m.
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