WellMed at McKinney

darren n. 

on Birdeye

7 months ago

I can't praise Heather Boyd enough. She's been amazing for two decades. HOWEVER, reception on the phone and in person is deplorable. The lady is short in responses, demeaning and has no time for who she is helping. She's been there for a while and I can't, for the life of me, understand why no one has said anything to her. 

Sherleen C. 

on Birdeye

a year ago

Today I had a tele meeting and the dr. Tht was o. Shift dr. Patel was late coming to the patient portal. One the app dnt work Two my grand father is 8r years old ,they should do the app in visit so it's understood first before sending it home with the PT. 3 I talked to 6 ppl tht couldn't not help me get on the site let alone get the Dr. 4 this show me he is over worked or over booked. 5 we as pt have things to do and hv our own lives if the appointment is at 2 than see the pt at 2! Not 1 hour later! These pt are fasting ... read more

Nexsus P. 

on Birdeye

a year ago

Rarely have encountered a more poorly operated entity then WELLMED. My complaints: Incredibly poor website, almost impossible to sign in on. Very difficult to obtain an appointment. (Seems they have way more patients than the ability to serve them. Same as saying grossly Understaffed) Understaffed with physicians - services mostly provided by PA's (often not a bad thing though) And my chief complaint: The seem more focused on profit than care. From what I can tell, they are really an insurance company that emplo... read more