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Webster Nail & Spa

4.3

About this business

Location details

182 W Main St, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 7:30 p.m.
Tue9:30 a.m. to 7:30 p.m.
Wed9:30 a.m. to 7:30 p.m.
Thu9:30 a.m. to 7:30 p.m.
Fri9:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:30 p.m.
Sun9:30 a.m. to 6:00 p.m.
4.392 reviews
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Tyler Salv's profile image
Tyler Salv 
on Google
a day ago

Cleanest nail salon I have seen !!! Staff are very nice and super friendly. Would give more stars if I could!! 

Yasmin Showka's profile image
Yasmin Showka 
on Google
2 days ago
Karly Jean's profile image
Karly Jean 
on Google
2 weeks ago

And another thing — this salon appears to be unsanitary. The nail instruments are not properly sterilized between clients, which raises concerns about hygiene and the spread of germs. The staff, overall, are not friendly. The owner and Peter are exceptions — they are respectful and kind. However, many of the other technicians, including Yo-Yo, (I think that’s her name) have been unprofessional. During my last visit, Yo-Yo and her colleagues spoke about me in their native language while laughing and giving me looks. It was un... read more

Karly Martine's profile image
Karly Martine 
on Google
2 weeks ago

Because I am unable to respond to your comment, I am writing my response as another review. Thank you for responding. I appreciate the acknowledgment regarding the staff not saying thank you. My intent was never to be personal or accusatory, but simply to share how I felt as a paying customer. When you’re in a service-based industry, how you make people feel matters just as much as the service itself. I understand tips are part of your staff’s income, but mutual respect and appreciation should also be part of the experience.... read more

Karly Jean's profile image
Karly Jean 
on Google
2 weeks ago

I do not recommend this business—especially to fellow Black minorities. My experience here was unprofessional, uncomfortable, and frankly unacceptable. The staff displayed a money-hungry attitude and pressured customers into leaving tips, which are supposed to be optional. That alone left a bad taste in my mouth. While getting my nails done, I experienced rude and aggressive behavior. My hand was pushed roughly, and the technician had a visibly negative attitude throughout the process. I also noticed several staff members st... read more

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Frequently asked questions about Webster Nail & Spa

How is Webster Nail & Spa rated?

Webster Nail & Spa has a 4.3 star rating with 92 reviews. 

When is Webster Nail & Spa open?

Webster Nail & Spa is open now. It will close at 7:30 p.m.  

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