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Webster Bank
- Finance
- Brooklyn, NY
About this business
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Location details
1401 Avenue M, Brooklyn, NY, 11230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 1:00 p.m. |
The worst costumer services. Trying to resolve an issue for the past 6 months that you guys made it only because I paid an advance one more and you guys put on my mortgage or on my regular monthly payment. I been calling and every time, every month I “resolved the issues” and the next month we receive the same bill. We are tired of this bank. The worse
Not being able to cash a Webster Bank business check written to me by a Webster Bank iota business account holder at their own Webster Bank branch is ludicrous. The branch manager said no, & she said it didn't matter who I called from customer service it would still be a no. I called webster bank customer service before I visited & they said I could go in and cash it. The lack of consistency shows exactly why they are rated 2 stars
A few weeks ago my husband posted a critical review of Webster Bank at several of its branches, including the branch on Avenue M in Brooklyn, which until recently held my family's trust account, and including the main branch in Stamford, CT. From our direct experiences with the Avenue M branch, we know that the main branch sets policy for the branches and that the branches adhere to those policies; this was the reason he posted his review on several branches, as a caution to its present and prospective customers. Webster Ban... read more
One of the bankers named Olga Ostrovsky does not have the qualities necessary to interact with people. She is cold, mean and does not provide a fair resolution to customers problems. I no longer bank with Webster Bank because of my interaction with her.
One of the bankers named Olga Ostrovsky does not have the qualities necessary to interact with people. She is cold, mean and does not provide a fair resolution to customers problems. I no longer bank with Webster Bank because of my interaction with her.
Frequently asked questions about Webster Bank
How is Webster Bank rated?
Webster Bank has a 2.5 star rating with 33 reviews.
When is Webster Bank open?
Webster Bank is closed now. It will open tomorrow at 9:00 a.m.
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