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Webster Bank
- Finance
- Long Island City, NY
About this business
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Location details
31-24 Ditmars Blvd, Long Island City, NY, 11105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a very bad experience on Saturday 3/08/25 when my card got stuck in the ATM. There were still 4 women in the bank 10 minutes before closing and none of them helped me solve the problem. They could have done more than cancel my card and give me a temporary card but they cared more about getting out of there. The only person who helped me was customer service on the phone, Ms. Eva Salazar, who helped me cancel my card and order a new one to send me by mail. Very disappointed and thinking about change to another Bank.
Provide a multitude of services for bank customers
Terrible service and technology! If I could give negative stars, I would. For standard transactions that can be done online at many other institutions, including account opening and sending wires, you have to go into a Webster branch to complete them. You would think that they would try to compensate for their lack of technology by offering great customer service but nope. I needed to process a time sensitive transaction on my Webster account back to my Webster account and the manager wouldn’t escalate it b/c I’m a new check... read more
Frequently asked questions about Webster Bank
How is Webster Bank rated?
Webster Bank has a 1.9 star rating with 22 reviews.
When is Webster Bank open?
Webster Bank is closed now. It will open tomorrow at 9:00 a.m.
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