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Webster Bank

3.2

About this business

Location details

31 Waltham St, Lexington, MA, 02421, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.211 reviews
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Lionel W's profile image
Lionel W 
on Google
9 months ago

Webster's call centers are horrible. Chenxi at this branch, who helped me, is great. She is clear and quick to action. She was able to help me to navigate the clumsy process to close an account while the branch in Boston could not give me an answer for more than five weeks 

Mary DeVasto's profile image
Mary DeVasto 
on Google
2 years ago

Everyone at this branch is friendly and helpful 

Dylan Duggan's profile image
Dylan Duggan 
on Google
2 years ago
Dongmin Yang's profile image
Dongmin Yang 
on Google
3 years ago

what kind bank don’t accept cash??? is US cash not good enough for this bank or just don’t accept cash from asian? what is the deal with bank don’t care about Customer. GG my cash is not good enough for you i guess 

Laura Giuliano's profile image
Laura Giuliano 
on Google
3 years ago

I think it's unfair to rate this branch as if it's the whole company. A reviewer previously rated this Lexington location with one star and clarified he was rating Webster as a whole. This totally defeats the purpose since the rating specifies this branch. I have had nothing but warm, friendly, helpful, fast experiences, being welcomed BY FIRST NAME and expectations exceeded by nearly everyone in this branch. This rarely happens in the business world today and I wish Webster's Lexington branch model could be cloned. It's alw... read more

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Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 3.2 star rating with 11 reviews. 

When is Webster Bank open?

Webster Bank is closed now. It will open at 9:00 a.m. 

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