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3465 Progress Pkwy, Granite City, IL, 62040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a breakdown on a Saturday. The service center was closed but they had an overnight drop box so we could drop off the car and get a rental. They contacted us on Monday to walk through the diagnostic process and kept us updated. Turns out they were able to complete repairs and get us on the road in time for us to return the rental without much disruption to our travel itinerary. Very grateful that they were able to work with us and provide the service we needed.
I had my water pump replaced on my Suv and the customer service was horrible my original drop off date was the 13th then I recieved a call that my drop off date was moved to the 26th so since I was late I called and asked if I could bring my car in I was told yes so I dropped it off and later on in the week I called to check on it and was told my appointment was for the 2nd which now that I think about me being late because of the snow made them cancel and reschedule so I said ok but my issue is that no one ever called and g... read more
There was great customer service provided by Michael. He kept me informed and answered all my questions regarding the repair.
FIrst rate service on my vehicle for a recall from Ford. Service personnel were friendly, helpful and fast. Thanks
Weber Ford Service has a 3.8 star rating with 20 reviews.
Weber Ford Service is closed now. It will open tomorrow at 7:00 a.m.
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