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WBI Home Warranty Ltd
- Insurance
- Surrey, BC
About this business
Location details
9639 137a St Suite 211, Surrey, BC, V3T 0M1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointing experience with WBI Home Warranty. They dismissed clear material defects as “damage” without proper investigation, despite being within the warranty period and having a proof from builder as a defect. Zero accountability, and no support for homeowners. Would give zero stars if I could.
In reading the reviews, I see I am not alone - The builders all seem to love them - giving 5 stars. However the home owners have a very different 1 star experience. I recently had our property manager submit a claim - WBI just called the builder who was dishonest about the problem- and they denied the claim They did not investigate or come and see the problem - just denied the claim on the builder's advice. This company should not be allowed to practise. Who regulates these companies?
I had the pleasure of dealing with Navjot when applying for new home warranty coverage to support my new builder license application.. Navjot was very knowledgeable about this product and guided me through each step along the way. I spoke with all of the providers in the province and chose WBI due to Navjot's experience and customer service.
Alex Wu and Artikas Keschvari run the WBI Home Warranty office like a couple of careless 20 year olds. Cover ups, lies, blaming others, and ghosting are the standard of “care” in which they operate. Do not expect WBI to help you with your claims even if the issues fall within your policy, expect them to come up with any excuse to NOT help you. In a nutshell, WBI works to protect shady developers, not homeowners. (The majority of positive reviews here are posted from their developer clients to keep WBI afloat).The amount of t... read more
Frequently asked questions about WBI Home Warranty Ltd
How is WBI Home Warranty Ltd rated?
WBI Home Warranty Ltd has a 3.2 star rating with 55 reviews.
When is WBI Home Warranty Ltd open?
WBI Home Warranty Ltd is closed now. It will open tomorrow at 8:00 a.m.
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