This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
W.B. Mason
- Industrial Equipment Supplier
- Manhattan, CT
About this business
Location details
43 N Rd, Manhattan, CT, 06088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great place to do buisness and to work. I have worked there for 11 years and they treat their employees fairly. Benefits package is great as well. Its hard work but if you can do it you will be rewarded.
I've been trying to get in touch with customer service regarding damage that occurred to our office due to a faulty product. We were told they would pay for the damage but then our service representative was suddenly no longer with the company and we were no longer going to be reimbursed for the damage. The damage is from a defective 5 gallon bottle of water we routinely purchase from WB Mason (or a faulty water dispenser, which is also leased from the company) which leaked out in its entirety over the weekend. This soaked i... read more
WB should now mean "Why Buy" here in 2024. After 12+ years of using WB Mason for nearly all of our office supplies, including trash bags and tri-fold towels, we are stumped at why at least 4 out of 5 of our last monthly orders were being dropped off in the wrong part of the building, and all orders had several items missing that we were told were "on the truck" and never delivered. Yes, we talked to our sales rep. Yes, we have had a Customer Service specialist get involved, and there has been no improvement. Maybe it is a re... read more
Unfortunately they have gone downhill in recent years and have decided to no longer use WB Mason for my businesses. Too bad because I like to support local businesses and they used to be great. Soap refills which are expensive no longer fit into the dispenser they sold me (they did for a few years) and I couldn't get a solution after talking to some shmo who didn't follow up. Long story, but there was lack of followup, then when I followed up with my new "rep" I got talked into getting a new type of dispenser and refills (wh... read more
Frequently asked questions about W.B. Mason
How is W.B. Mason rated?
W.B. Mason has a 3.8 star rating with 23 reviews.
When is W.B. Mason open?
W.B. Mason is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com